Terms and Conditions

Written by MyLocal Company on . Posted in Uncategorised

1. Introduction

The purpose of this website is to enable a visitor to obtain information about local events, services and news via our comprehensive "MyLocal" guide. The following terms and conditions relating to the use of the site are intended to reflect this on a common sense basis. All visitors to this site agree to be bound by these conditions and by any subsequent variation or amendment to them.

References below to "subsidiary sites" are to the sites maintained by authorised franchisees trading under the style "MyLocal" in the particular areas described within those sites, all of which are linked into this site.

In the event that visitors to this site and the subsidiary sites wish to obtain further information about the nature of the local handbook and the franchise opportunities that it offers they will find further relevant information upon request from This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Copyright and Intellectual Property

The Local Handbook is owned by TLH Online Ltd, a UK limited company whose registered office is at 144 Pennant Road, Swiss Valley, Llanelli, SA14 8HN, UK company registered number is 05955031. Save for content submitted by advertisers or made available for access via the subsidiary sites, the copyright in all written material, design, text and graphics made available upon or portrayed by this site and the subsidiary sites is owned by TLH Online Ltd. Nothing contained within these conditions or elsewhere upon this site and the subsidiary sites confers or may be taken to confer any licence upon a visitor in respect of these intellectual property rights. In the event that a visitor is proved to have infringed any of these intellectual property rights, TLH Online will seek to recover all loss and damage arising therefrom together with all costs associated with such recovery.

3. Permitted Use

TLH Online Ltd does not seek to control or influence the use by visitors to this site and the subsidiary sites of any material appearing upon those. In particular any subsequent contact that a visitor makes with an advertiser upon this site and the subsidiary sites, and any subsequent trading or other activity or interaction following from this, is the sole choice and responsibility of the visitor. Subject to the above, visitors to this site and the subsidiary sites must refrain from any infringement of advertisers’ copyright or of any related intellectual property rights and from any misuse of whatsoever nature of material submitted to those sites by advertisers and other contributors. In the event that TLH Online Ltd suffers any loss and damage consequent upon a failure by a visitor to observe these provisions, it will seek to recover such loss and damage in full.


4. Disclaimer

Neither TLH Online Ltd nor any company or individual associated with it (including but not limited to its directors, shareholders and employees and its franchisees under the trading style "Local Handbook") shall be liable for any loss or damage incurred by any visitor to this site and the subsidiary sites, whether arising from access to the site contents, use of any of the material contained upon those sites, temporary or permanent unavailability of the whole or any part of those sites, or otherwise. In particular it is the exclusive responsibility of visitors to this site and the subsidiary sites to satisfy themselves in every respect as to advertisers upon those sites and the quality and nature of any goods or services provided by such advertisers.

5. Change to Site Contents

TLH Online Ltd and its franchisees reserve the right at all times to make any change to the contents of this site and the subsidiary sites and to these terms and conditions. It is the responsibility of all visitors to this site and the subsidiary sites to ensure that they are fully aware of the most up to date version of the site contents and of these terms before entering into any commitment in reliance in whole or in part upon the site contents or these terms.

6. Submission of Material to this Site

No material may be submitted via this site or the subsidiary sites to TLH Online Ltd or its franchisees or to any of its advertisers on those sites or registered users, whether via their forums or otherwise, which is in any way in breach of any legislation or the legal rights of any third party, knowingly inaccurate, threatening or offensive, or calculated or likely to interfere with the proper functioning of those sites. Any breach of this provision will render the party in breach liable to indemnify TLH Online Ltd and its franchisees against any damages, claims, costs or other liabilities that it may suffer or incur as a result (whether directly or indirectly) of such breach.

7. Governing Law and Jurisdiction

These conditions shall be governed by and construed in accordance with the law of England and Wales. Any dispute arising hereunder shall fall exclusively within the jurisdiction of the courts of England and Wales.

Terms of Submitting Reviews

These rules set out the terms of use for submitting Reviews of businesses, services or places which appear on the Local Handbook web site or its subsidiary sites. Any submission of a Review by you confirms your acceptance of the terms and conditions below.

1. Moderation

The Reviews section of our web site is fully moderated. Every Review submitted will be checked by us for compliance with our Content Standards before it is published. We will try to publish as many Reviews as we can but we cannot guarantee that all Reviews will be published. We also cannot guarantee how quickly Reviews will be posted as this will depend on other editorial commitments.

Although the Reviews are fully moderated, we are under no obligation to you or any other person to oversee, monitor or moderate the Reviews or any other service we provide on our web site and we may stop moderating the Reviews section at any time. We reserve the right to not publish any Review which we deem to be potentially defamatory of any person or which we deem unlawful or in violation of our Content Standards or any third party rights.

2. Submission of Reviews

To add a Review, please register on the website and follow the simple steps to submit your Review.

You agree that the first letter of your name and your surname (e.g. JSmith or ADavies) will be used to identify your Review when published. All information you provide will be kept strictly in accordance with our Privacy Policy

3. Content Standards

These Content Standards apply to your Review. The Content Standards must be complied with in spirit as well as to the letter. We will determine, at our sole discretion, whether a Review breaches our Content Standards. We reserve the right not to publish Reviews, to amend content or remove Reviews at any time from our web site without notice. Publication of Reviews does not mean that we agree with or endorse any opinion or advice expressed.

Your Review must:

1) Be accurate (where it states facts), truthful and be genuinely held (where it states opinions).
2) Comply with the law applicable in England and Wales and in any country from which it is posted.
3) Be relevant, constructive and helpful to other users of the site and be from your own genuine personal experiences.

Feel free to explain any negative experiences, but your Review will not be posted if we deem it to be in breach of these conditions.

You agree that your Review will not:

1) Be defamatory of any person; obscene; offensive; hateful or inflammatory.
2) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
3) Disclose the name, address, telephone, mobile or fax number, e-mail address or any other personal data in respect of any individual.
4) Infringe any copyright, database right or trade mark of any other person.
5) Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence or be in contempt of court.
6) Be likely to harass, upset, embarrass, alarm or annoy any other person. Your Review should be of the business not the individuals involved.
7) Impersonate any person, or misrepresent your identity or affiliation with any person.
8) Advocate, promote, incite any third party to commit, or assist any unlawful or criminal act.
9) Contain any advertising or promote any services or web links to other sites.

4. Disclaimer

You understand and acknowledge that information posted or transmitted by reviewers is the sole responsibility of the person from which such material originated.

the Local Handbook shall not in any way be held responsible or liable for reliance by users on any information that is obtained from a Review. We do not warrant the completeness or accuracy of the content, information or usefulness for any particular purpose.

5. Indemnity

You shall remain solely liable for the content of any Review you submit. You agree to indemnify, defend, and hold harmless the Local Handbook, and its parent, affiliates, directors, officers and employees from and against any claim, liability, cost, damage other expenses or loss we may incur (including, without limitation, legal fees) as a result of any material you post in a Review or any violation by you of your obligations under these terms and conditions.

6. Copyright

By submitting a Review, you agree to grant the Local Handbook a non-exclusive licence to use that Review and the unrestricted right to freely use, edit, alter, reproduce, publish and/or distribute the material contained in your Review for any purpose, commercial or otherwise, as we see fit, without acknowledgement or compensation to you. This licence will be free of charge, perpetual and capable of sub-licence. the Local Handbook may exercise all copyright and publicity rights in the material contained in your Review in all jurisdictions, to their full extent and for the full period for which any such rights exist in that material.

7. Complaints

If you wish to complain about any Review, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. We will then re-examine the Review and decide whether it complies with our Content Standards. We will deal with any Review which, in our opinion, violates our Content Standards and will remove any offending content and take such action as we deem appropriate. We will inform you of the outcome of our Review within a reasonable time of receiving your complaint.

8. Changes to these Terms and Conditions

We may revise these terms and conditions at any time. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.

9. Law and Jurisdiction

These terms and conditions shall be governed by English and Welsh Law.

The Local Handbook Competitions - The Terms and Conditions

Below are the rules ("Official Rules") that apply to all TLH Online Ltd competitions and draws.

Rules for competitions and prize draws featured or promoted on mylocal.company, but which require registration for entry on a 3rd party site are not governed by these official rules.

"localhandbook.co.uk Member" means an individual who has registered as a member of the mylocal.company using valid information. Members must be an individual, aged 18 or over and based in the UK
"The Site" means localhandbook.co.uk and all sub domains
"Site Owner" means a Franchisee of TLH Online Ltd, running a local site (mylocal.company)
"Prize Draw" means any prize draw managed and promoted by TLH Online Ltd and offered on the localhandbook.co.uk site.
"Published Review" means a review of any business that is featured on mylocal.company site that has been posted, moderated, and published on the site.
"Recommendation" means a review of a business that is not currently featured on the site, which has been posted to the Site Owner.


Individual start and end dates for the prizes are featured on the pages where the specific prize is offered.
You are eligible to enter the prize draw if you are:

  • a UK citizen or a legal resident of the UK;
  • at least 18 years old at the time of entry;
  • not an employee or director of TLH Online Ltd;
  • a real person - the use of any device to alter your odds of winning will automatically disqualify you;
  • a mylocal.company Member at the time of the draw. Should you choose to cancel your membership you will no longer be eligible for draws from the date of cancellation.

No purchase is necessary. Membership of mylocal.company is free and requires that users submit some basic registration information, including name, local town and email address. Users must confirm their mylocal.company member registration by clicking on the confirm membership link in the confirmation email delivered to the email address provided during the registration process. By becoming a mylocal.company Member individuals unconditionally agree to accept and be bound by all terms of these Official Rules, any additional terms and conditions, and the decisions of TLH Online Ltd.

TLH Online Ltd is not responsible for and shall not be liable for:

  • any failures, delays or difficulties a Member may have in playing and saving their game results, including, but not limited to; electronic, hardware, network, Internet, or other computer malfunctions
  • prize deliveries attempted but not received and entries received damaged, illegible, incomplete, late, misdirected, or unintelligible
  • All entries must be submitted in the name of an individual person and the prize can only be awarded to the person whose name is on the winning score.
  • Participants may not enter using multiple email addresses or as multiple participants. Any participant who attempts to enter with multiple email addresses or under multiple identities, or uses any other device judged by TLH Online Ltd to create multiple entries will be disqualified at the sole discretion of TLH Online Ltd.


TLH Online Ltd reserves the right to cancel or suspend any mylocal.company prize should bugs, viruses, illicit human intervention, or other causes beyond the control of TLH Online Ltd, in its sole opinion, corrupt the security, fairness, integrity, administration, or proper operation of the prize draws or for any other reason.

In the event of cancellation, TLH Online Ltd may elect to award the prize to a winner from among all participants who had validly entered the prize draws at the time of such cancellation.


Winners of the game will be confirmed by a director of TLH Online Ltd (the "Judge") within twenty eight (28) days of the published end date of the prize draw.
    The Winner must have completed all games within the specific time period for the specific prize allocation. Any scores recorded outside of the time period will not be included in the total score.
    The winners will be notified by email within twenty eight (28) working days of the drawing and must meet all eligibility requirements.
    A Winner of a National or Local Prize shall not be eligible to win future National or Local prizes.

In the event that:

  • any prize or prize notification is returned as undeliverable
  • the winner declines or fails to properly claim his or her prize within seven (7) days of notification

then that winner may be disqualified at TLH Online Ltd's sole discretion and an alternate winner may be drawn.

The decisions of the Judge will be final. TLH Online Ltd may require winners to prove that they are the authorised account holders of the email addresses used to enter the Contest. "Authorised account holder" is defined as the person who is assigned an email address by an Internet Service Provider or other organization (e.g. business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the email address. Any winner who does not comply with the Official Rules will be disqualified. TLH Online Ltd has no obligation to publish details of disqualified winners on mylocal.company. Winners will be included on the 'Winners' page following receipt of confirmation. Each winner's full name may be shown.
Winners may be requested to take part in promotional activities.


Prizes are non-transferable.
Prizes will be delivered to the home addresses of the prize winners, unless otherwise stated.
The Local Handbook reserves the right for maximum spend on a prize.

Winner's List

For a copy of the Winner's List, send a self-addressed, stamped envelope to the following address upon completion of the prize draw;

Competition Winners
TLH Online Ltd
144 Pennant Road
Swiss Valley
SA14 8HN

Welcome to Swansea

Written by MyLocal Company on . Posted in Uncategorised

Welcome to Swansea!

Here with us, we will help you find that perfect swansea business, along with recommendations and reviews, taking the stress out of finding the ideal match for you.

We deal with all kinds of swansea businesses from shops and restaurants to a wide variety of service providers, everything from beauty salons to local plumbers, graphic designers to computer repairs and plenty more in between.

We love working with the Swansea community, and offer our full support to local charities and non-profit organisations. We encourage all of our members to add Swansea events and pages to our site to promote Swansea Village Halls, Scouts and Guides, to name a few. Go on, promote all local events and projects today for free!

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